At pak999, the privacy and security of your personal data is a responsibility we take seriously. This Privacy Policy explains what information we collect from you, why we collect it, how it is used and stored, and your rights in relation to that data. Please read this document in full before using the pak999 platform.
Key commitments pak999 makes to every registered player regarding data privacy and security.
All data transmitted between your device and the pak999 platform is protected by industry-standard 256-bit SSL encryption. Your account credentials, financial details, and personal information are never sent in plain text.
pak999 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data is collected solely to operate, secure, and improve the pak999 service for you.
You have the right to request a full copy of the personal data pak999 holds about you at any time. Submit a data access request via our support team and we will respond within 30 days — free of charge.
Where legally permissible, you may request the deletion of your personal data from pak999 systems. Requests are processed within 30 days, subject to any mandatory data retention obligations under applicable law and our licensing requirements.
Payment data — including JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and SadaPay transaction details — is processed exclusively through PCI-DSS compliant third-party payment processors. pak999 does not store raw card or wallet credentials on its servers.
pak999 uses cookies solely to maintain your session, remember preferences, and improve platform performance. We do not use third-party advertising cookies. A full breakdown of the cookies used is provided in Section 7 of this policy.
pak999 ("we", "us", "our", "the Company") operates the online gaming platform accessible at pak999.pro (the "Platform"). This Privacy Policy sets out how pak999 collects, processes, stores, shares, and protects the personal information you provide to us or that we collect automatically when you use the Platform.
This policy applies to all users of pak999, including visitors who browse the Platform without registering, registered players, and any person who contacts us through our support channels. By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy.
This Privacy Policy should be read alongside our Terms and Conditions, which govern the use of the pak999 Platform in general. Where a term used in this Privacy Policy is defined in the Terms and Conditions, it carries the same meaning here unless otherwise stated.
Data Controller: For the purposes of applicable data protection legislation, pak999 acts as the data controller in respect of personal data collected through the Platform. Questions about how your personal data is handled may be directed to our support team at [email protected].
pak999 collects personal data in two primary ways: information you provide to us directly, and information we collect automatically through your use of the Platform. The categories of personal data we collect are set out below.
2.1 — Information You Provide Directly
2.2 — Information Collected Automatically
| Category | Examples | Source |
|---|---|---|
| Identity Data | Name, DOB, CNIC, address | Provided by you at registration / KYC |
| Contact Data | Email address, mobile number | Provided by you at registration |
| Financial Data | Wallet IDs, bank account details | Provided by you during transactions |
| Technical Data | IP address, device info, browser | Collected automatically |
| Usage Data | Game activity, session logs | Collected automatically |
| Communications Data | Support messages, chat logs | Provided by you via support channels |
pak999 uses the personal data we collect for the following specific purposes:
Marketing opt-out: If you no longer wish to receive marketing communications from pak999, you may unsubscribe at any time by clicking the unsubscribe link in any marketing email, or by contacting our support team directly. Withdrawing marketing consent does not affect the lawfulness of processing that occurred prior to withdrawal.
pak999 processes your personal data only where a valid legal basis exists for doing so. The legal bases we rely upon are as follows:
Where pak999 relies on legitimate interests as a legal basis, we conduct a balancing assessment to ensure that our interests do not unduly override your fundamental rights and freedoms. Details of specific balancing assessments are available on request from our data protection contact.
pak999 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We share personal data only in the following limited and controlled circumstances:
Third-party processors: All third parties with whom pak999 shares personal data are required to enter into data processing agreements that impose obligations equivalent to those under applicable data protection legislation. pak999 does not permit third-party processors to use your personal data for any purpose beyond the specific services they are engaged to provide.
pak999 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. Our general retention practices are as follows:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents it from being re-identified. Where data is anonymised rather than deleted, the anonymised data may be retained indefinitely for statistical or analytical purposes.
pak999 uses cookies and similar tracking technologies on the Platform. A cookie is a small text file placed on your device when you visit a website. Cookies allow the Platform to recognise your device, maintain your session, and remember your preferences between visits.
The types of cookies used by pak999 are as follows:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Maintain your login session, process transactions, and ensure platform security. These cannot be disabled without breaking core site functionality. | Session / up to 24 hours |
| Functional | Remember your language preference, display settings, and responsible gaming preferences such as your deposit limit configuration. | Up to 12 months |
| Analytics | Collect anonymised data about how users navigate the Platform (pages visited, time on page, error events) to help us improve performance and usability. | Up to 13 months |
pak999 does not use third-party advertising or retargeting cookies. You can control or disable non-essential cookies through your browser settings at any time. Please be aware that disabling functional or analytics cookies may affect the way certain features of the Platform operate.
Do Not Track: Some browsers allow you to send a "Do Not Track" signal to websites. pak999 respects Do Not Track signals and will not use analytics cookies where such a signal is detected from your browser.
pak999 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include, but are not limited to:
Notwithstanding the measures described above, no method of data transmission over the internet or method of electronic storage is completely secure. While pak999 takes all reasonable steps to protect your personal data, we cannot guarantee absolute security. You are responsible for maintaining the security of your account login credentials as described in the Terms and Conditions.
Security breach notification: In the unlikely event of a personal data breach that is likely to result in a high risk to your rights and freedoms, pak999 will notify you without undue delay by email to the address registered on your account, together with details of the nature of the breach, the data affected, and the steps we are taking to address it.
Subject to applicable data protection law, you have the following rights in relation to the personal data pak999 holds about you. To exercise any of these rights, please contact our support team using the details in Section 13:
pak999 will respond to all valid rights requests within 30 days of receipt. In complex cases, or where a large volume of requests has been received, this period may be extended by a further 60 days, in which case we will notify you of the extension within the initial 30-day period.
pak999 will not charge a fee for handling rights requests unless the request is manifestly unfounded or excessive, in which case a reasonable administrative fee may be applied.
pak999 does not knowingly collect personal data from any person under the age of 21. The Platform is strictly intended for adult users aged 21 and above. Age verification is a mandatory step of the account registration and KYC process, and pak999 employs active measures to prevent minors from accessing the Platform.
If pak999 discovers or is notified that personal data has been collected from a user who is under 21 years of age, we will:
For parents and guardians: If you believe a minor in your household has accessed or attempted to register on pak999, please contact our support team immediately at [email protected]. We will act on all such reports as a matter of priority. We also strongly encourage the use of parental control and internet filtering software to prevent underage access to gambling websites.
pak999 operates under an international gaming licence, and some of our service providers and technology partners are located outside Pakistan. As a result, your personal data may be transferred to, stored in, and processed in countries other than Pakistan.
Where such international transfers occur, pak999 ensures that appropriate safeguards are in place to protect your personal data to a standard at least equivalent to the protections described in this Privacy Policy. These safeguards may include:
You may request further information about the specific safeguards in place for any particular transfer by contacting our support team using the details in Section 13.
pak999 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, the services we offer, or applicable legal or regulatory requirements. The most current version of this Privacy Policy, together with the effective date of the latest revision, will always be available on this page.
Where changes to this Privacy Policy are material — meaning they significantly affect how we use your personal data or your rights in relation to it — pak999 will provide advance notice via email to the address registered on your account, or through a prominent notice on the Platform, at least 14 days before the changes take effect.
Your continued use of the pak999 Platform following the effective date of any revised Privacy Policy constitutes your acknowledgement of and agreement to the updated policy. If you do not agree with the revised policy, you must stop using the Platform and may close your account in accordance with the Terms and Conditions.
Version history: This is version 1.0 of the pak999 Privacy Policy, effective 1 January 2026. A full version history is available on request from our support team.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way pak999 handles your personal data, you may reach our data protection team through the following channels:
When contacting us regarding a data protection matter, please include your registered account email address and a clear description of your request or concern. This will help us locate your account records and respond to you as efficiently as possible.
pak999 is committed to resolving all data protection enquiries in a fair and transparent manner. We will acknowledge receipt of your request within 24 hours and aim to provide a full response within 30 days.
This Privacy Policy was last reviewed and updated on 1 January 2026. pak999 recommends that all registered players review this document periodically to stay informed of any updates that may affect their privacy rights.
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